Change Management

Change Management Services

Change Management

Change is tricky for individuals to deal with and change is hard to bring about in the workplace. Work with specialist HR change management consultants to turn the tide in your workplace and achieve the goals of your transformation.

People-First Change Management Consultants

A successful workplace will always be evolving. It’s what must be done to grow and thrive in business, but there are micro-changes in the workplace and then there are total business transformations. 

To achieve any objectives of any kind of development and to triumph in change, you really do need to capture the hearts and minds of the people that power your business. We are not being dramatic. Change management plans fail most when they fail to align the people to the strategy. You cannot bring about company-wide transformation and industry success without the full support of your people. 

HumanX change management consultants will help you nurture change, help embed it into the very core foundations of your organisation, weaving it into the workplace culture and create a team united. Together, we can tackle resistance, coach teams and leaders through fear and maximise the full potential of transformation. Whether you’re seeking to implement a new system,restructure the business or amalgamate with another business, HR considerations should form part of your strategy.  

Our change management consultants will put people at the centre of change, strategically aligning business goals and what must be done, with the HR positioning. Together, we will develop a holistic, data-driven blueprint to take you and your entire organisation from where you are now, to where you need to be. Change should always start with the voice of the customer - in most instances of workplace change the customers are your employees. 

Change Management

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Change Management


HR Strategy

For organisations of all sizes, an effective HR strategy will create value. It will provide confidence and a united mission. HR strategy planning facilitates effective decision making and supports the human-first future of the organisation. We work with companies to blueprint a specific HR project, like the employee lifecycle; talent retention; or a restructure.

Employee Engagement

From diagnosing symptoms of poor engagement, to designing and deploying an engagement strategy; HumanX’s HR consultants can help. With so many moving parts, developing a sound employee engagement strategy can be tricky. With more than a few tricks up our sleeve, we have a knack for authentically boosting employee commitment and understanding.

Employee Retention

Employees have never felt so free to demand something else, somewhere else. This has created an environment of uncertainty for employers looking to retain motivated staff. We encourage businesses to take strategic and bold actions to ensure employees remain motivated, focused and appreciated. We change the game when it comes to retaining staff.

Employee Value Proposition

Building a strategic, attractive Employee Value Proposition can be the first step towards talent, retention and growth. An EPV is about internal branding, morale and culture as well as benefits, market positioning and leadership. A great EVP should take your commitment to your employees and amplify it.

Organisation Design

Here at HumanX HR, we understand the many moving parts of good organisation design. We’ll help you to align seamlessly at the leadership level before helping you spot the gaps in your current approach. Working with you to design an organisation framework that fits your needs, HumanX HR can assist you in bringing every element to life.

Workplace Culture

Workplace culture is the unique personality of your organisation. It encompasses the values, behaviours, and interactions that define your work environment. It’s often referred to as ‘the way things are done around here’. Just as every workplace is distinct, so is its culture. Some workplaces focus on collaboration and team spirit, while others may emphasise individual contributions. As workplace culture experts, we understand that the essence of workplace culture isn't just about what it is, but also about how to shape and optimise it to align with your organisations' vision, mission and goals. Our role is to assist you in measuring, monitoring, and transforming your workplace culture.

Performance Management

People are the pillars of a workplace – and it’s imperative they are treated as such. We never recommend a one-size-fits-all approach, because every organisational structure is unique. A supportive performance management framework should continuously support the individual and organisation. It helps to foster positive relationships, trust and build positive working environments.


Redundancy can be a maze; of legalities and requirements, but also of stress and emotion and change. The team at HumanX HR are experienced specialists. Not only does this mean that we’ve supported many companies and their people through the restructure and redundancy process many times before, we also bring our own values to every sensitive situation.


Exiting an employee can be a vital part of change and progression. But it is also a burden and takes a toll if shouldered alone. HumanX’s workplace termination consultants help to promote stability and sound decision making. Our experts develop confidence in leaders, decision makers and all the way through your teams, protecting workplace morale and advocating communication.

Workplace Disputes

Making workplace dispute resolution simple - and positive.

Workplace Mediators

HumanX HR’s team of mediators bring our human-first values into every situation. We are dedicated to promoting fairness and respect and confidentiality. Workplace mediation is never about finding fault – mediation is about communication. The mediation process is designed to help parties find common ground, share perspectives and agree a way forward.

HR Audit

A HumanX HR audit is designed to explore existing HR effectiveness and current state, and reduce the risk for your business by shining a light on what you don’t know. Working to your strengths and weaknesses, we’ll assess and address the gaps in your business, and give you the tools to make change and move forward.

HR Compliance

HR compliance isn’t just a bit of admin that comes around every year. It is vital to keeping your company running and every individual safe. It’s really not an area of expertise you should skimp on. Bring in an experienced professional when it’s most important. Work with HumanX HR compliance teams to shine a light on what you weren’t aware of and protect what’s most important.

HR Policies

Contemporary HR policies should reflect the tone of your organisation and culture. Beautifully designed and easy to navigate, our philosophy to HR policies is that they should be more than enforceable documents. They should be living and breathing documents guiding humans in the workplace.

Performance Appraisals

Performance appraisals are not a silver bullet to managing talent in your organisation. They are one tool in the talent toolkit that is required to take a holistic approach to talent management. Performance appraisal focuses on a clear and meaningful evaluation of an employee’s performance. HumanX will support you in rallying an innovative approach that gets results.

Executive Coaching

Inspiring, effective business leaders are the spearhead of any modern workplace. They will shape and motivate the working environment around them, impacting every individual in the organisation. Executive coaching builds the skills and characteristics needed for new and emerging leaders. Start your executive coaching journey with HumanX

Team Coaching

To take your business to the next level, or to iron out some problems, team coaching or team building training allows you to get the most out of the people that power your workplace. Show your investment and commitment and reap the incredible rewards in return, starting with tailor-made team coaching from HumanX.

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Maximising Business & Human Potential

Businesses often know why they need to change, adapt. It’s often how-to that is the tricky part. That’s where HumanX comes in. We are end-to-end change management consultants that will take you through the entire process, from the conception of transformation through to measuring impact, feedback and thinking forward to the next opportunity. 

The consultants start with auditing, working to understand the company’s readiness for change, as well as assessing the situation on-the-ground as it were. It’s essentially a gap analysis from current state to desired future state. This work is an imperative part of any business change management to avoid compromise and diverging away from the objectives. 

From here, we begin to strategise; workforce planning, designing or restructuring, developing communication frameworks, cultivating a culture and an attitude that embraces change, coaching leaders to drive and advocate for these advancements, educating teams for high adoption-rates and lasting impact. 

For enterprise-level change, we audit skill levels and identify talent gaps. Working as an extension of your team, we may simultaneously run a retention and recruitment plan, strengthening employee value propositions, earning buy-in from existing team members to act as ambassadors to attract new talent into the organisation and ensure you have the right number of people to carry on the work. 

But the work is never over, even when it seems like it is. You can never understand success, without measurement. HumanX change management consultants will stay with you to implement feedback and interpret the data, always returning back to the objectives set at the very beginning of the journey. 


Let's Talk

First things first, we need to get to know your business and the things you’ve got planned. 

Change management strategies can look like night and day from one another, depending on the industry, the scale of the operation and the planned change. HumanX are dedicated HR consultants - we strategically assist (and roll up our sleeves) businesses going through mergers, acquisitions, entire business restructures which may include redundancies for some, as well as smaller changes, like moving teams overseas, technology or logistical overhauls, premises changes and even internal process development. 

Some of the companies that our change management consultants work with do not have a precise desired outcome or planned change in mind. They work with us because they want to know what is possible with their existing team. HR and change are inherently iterative. In any modern workplace, it should always be evolving. HumanX are well placed to help you start this journey. 



Once we understand the goals, we can begin to forge the route forward. HumanX change management consultants work closely with in-house teams. Likely to start with the c-suite level of operations, presenting a blueprint with all our ideas, initiatives and activities required for effective change. 

We are experts in this field and we will advise your team, but these initial stages of change should be collaborative. 


‍Roll up our sleeves

Now the heart of the work begins. It’s hard to outline exactly what we’ll do here, because it will change from business to business. HumanX guarantees that we will never apply a one-size-fits-all approach to any HR strategy or change that we work on together. Part of our method for successful HR transformation is personalising the strategy, making it suit the organisation’s specific goal, but also the landscape, budget, timeframe, culture and people. 

To get a better understanding of what might be involved in this stage of our work, it’s easiest to get in touch with one of our team members. You’ll always speak to an expert in HR that upholds our core values.

‍Change in the workplace is necessary, but as humans, we often have a hard time embracing it. 

It is not an inherent, negative reflection of a team or an individual if you experience resistance to change. It’s totally natural. It can be born of a place of fear, of feeling inadequate and perceived risk. Some individuals may misunderstand or disagree with the reasoning for change, too. 

All of this is manageable. Expected even. This starting-point does not limit the ultimate goal. HumanX teams have seen this plenty of times before.  

Change management consultants are experts in workplace environments and behaviours. We bring to the table an understanding of psychology, employee motivations, law and an extensive expertise in workplace experience. Of course, we also have a mastery of strategy and are highly adept at leveraging data and finding evidence to guide our plans. We’re also creative and natural communicators and all-round great people to work with. 

Unpicking resistance and uniting an entire workforce starts with leadership. We can make these influential people the agents of change through coaching and clear communication. Through education, collaboration and engagement initiatives, we instil a feeling of being valued into every employee.

Do you recognise your company in any of these scenarios?

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Our HR is too Toby-from-the-office

Everyone has strengths, both as professionals and as people. There are many situations in which using an external HR consultant is a more effective option.

Ultimately, HR can be a tricky position to hold in an organisation; striking the balance between employee-support and communicating the company’s message; empathy versus becoming an agony aunt; being the champion of culture whilst also being the person managing risk.

Bringing in HumanX to support your team means that everyone can play to their strengths. Our experts can create space for critical conversations, feedback honestly, without agenda, and help leaders make decisions based on real information. We can support Toby with performance management plans and work to achieve company goals together.

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Our HR department needs support

Modern HR leaders require skills in project management, business strategy, commercial awareness, coaching, talent management, compliance and workplace relations, remuneration, learning and development, and of course recruitment.

Outsourced HR experts can support the internal team without the distractions of politics, everyday requests and growing to do lists. Able to operate as an independent squad with a single focus or integrate into the team and fly alongside the existing HR managers to lead and deliver on projects, new initiatives or help cope with capacity.

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Need to get more out of the experts you already have

For business leaders who are craving space – both time and brain-space - a great HR team will understand that it is their job to enable people to do their best work. Choosing the right talent (or inviting the right talent to choose your business), designing a best-in-class learning and development program, and ensuring that your remuneration strategy is on point will help.

The gamechanger: coaching your leaders. This is the space where humans will grow, engage, and find their superpowers. Coaching is a skill in itself, it’s not every leader’s natural state. Great HR professionals have been equipped with coaching skills and understand that coaching is an ego-less journey that is critical to developing exceptional leaders. Structured coaching programs are a brilliant extra, but coaching in the workflow, and in day-to-day interactions between HR and leaders is a valuable must-have.

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My team tells me that communication needs improvement

If your team is feeding back to you that communication in the organisation needs improvement, they’re trying to tell you (without risking their jobs) that your communication needs improvement. Whether this is your communication directly, or as a leadership team, or simply internal systems and processes are not effective at allowing the flow of information, we can help.

Bringing external HR experts into a situation like this is efficient; we are able to zoom out and diagnose issues and challenges - from communication that may be causing frustration and high employee turnover to the root cause of disengagement. Better than that, we will also work with your organisation to develop the HR function to resolve any concerns, improve processes and mature the company’s approach to your people.

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Our Clients say it best

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"I was impressed with HumanX's outsourced HR services. Their team was knowledgeable and tailored their approach to our needs, significantly improving our HR processes. Highly recommend for any business seeking expert HR support."

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Sofia Martinez
Blackdrop Co
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Change management consultant that connect business strategy and culture

Ready to make remarkable change? 

Don’t worry if you’re not, that’s our first job. 

Work with HumanX to get the transformation underway and prepare for a deep-rooted, powerful shift in gears. 

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Outsourced HR

HumanX is an award-winning Outsourced HR agency that delivers results. We design Outsourced HR solutions based on trusted frameworks and class leading industry experience. A perfect blend of strategic and tactical HR solutions that will elevate the human experience in your workplace.

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HR Consulting

With our HR agency, boost your internal capability and see better results in less time. Engage a consultant or team to drive and lead HR initiatives that lead to incredible company-wide results. We can develop or pick up HR projects that you just can’t get traction with or assist with a particular isolated problem.

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HR Foundations

How can you expect to build a solid team without solid foundations? Here at HumanX, we know your eyes are set to the future with plans for growth and projects on the horizon, but you can’t get there if your people aren’t with you and you aren’t protected. Work with HumanX to develop functional processes, reliable boundaries and compliances that set your company up for future success and solid HR foundations.

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Learning & Development

Create a culture of progression, drive employee buy-in and enjoy all the benefits that go with it when you build an employee learning and development program that suits your business. Investing in L&D contributes to better organisational performance. Engaged employees are more productive, innovative, and adaptable, leading to improved business outcomes, increased revenue, and a competitive advantage in the market.

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Workplace Investigations

We are a leading provider of independent, impartial and fair workplace investigation services to organisations dealing with allegations of inappropriate behaviour at work. Most internal teams do not have the experience, capacity or resources to properly investigate workplace complaints without any perceived bias. Outsourcing workplace investigations to an independent firm is a cost-effective and practical method that will help you ensure compliance with legal and regulatory frameworks.

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Employee Relations

Your people are your power and your relationships are what connect you. Creating a strong framework for your employee relations can protect your business when you need it most – and when you least expect it. Our employee relations consultants are qualified and bring a human-centric approach to workplace investigations, mediations, disciplinary matters, terminations and other disputes.

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