Change Management Services

Change Management Consulting for Leaders

Equipping leaders with the tools and strategies to navigate organisational changes with confidence and success. Leaders face the formidable task of steering your teams through periods of change amidst uncertainty, resistance, and competing priorities. Our HumanX consultants are here to provide tailored plans & support to help you lead your organisation through successful change initiatives.

Leaders encounter pushback from employees who are resistant to change due to fear of the unknown or scepticism about the proposed changes.

Resistance can manifest in various forms, such as decreased productivity, increased turnover, or passive-aggressive behaviour, hindering the successful implementation of change initiatives. Leaders must address resistance proactively, engage stakeholders, and foster a culture of openness and collaboration to ensure the smooth transition through periods of change.

Change initiatives can disrupt day-to-day operations, causing delays, inefficiencies, and potentially impacting customer satisfaction and revenue. Poor communication about the reasons for change, the expected impact, and how it will be implemented can further exacerbate the situation, leading to confusion, misinformation, and mistrust among employees.

Change management plays a crucial role in addressing these negative impacts. By engaging stakeholders, including employees in the change process, soliciting their input, and addressing their concerns, organisations can build buy-in, reduce resistance, and increase morale.

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What is change management?

Change management involves planning and helping everyone adapt to new ways of doing things, whether it's using new technology, changing how teams are organised, or shifting company culture. It's about making sure everyone knows why the change is happening, helping them learn what they need to do differently, and supporting them throughout the process.

Our approach to change management consulting is centred on empowering leaders to drive successful transformation within their organisations. We partner with you to develop change management skills and customised strategies that align with your organisational goals, culture, and challenges. Whether you're implementing a new technology, restructuring operations, or undergoing a cultural shift, our expert consultants are here to guide you every step of the way.

Change Management Process with HumanX

1

Define & Identify

HumanX works closely with leaders to identify key challenges, specific objectives and desired outcomes. We’ll work through the change management principles and assess the current state of the organisation, understanding the reasons driving the change, and identifying potential barriers and challenges. By defining the scope and purpose of the change initiative, we can ensure alignment with strategic goals and lay the foundation for effective planning and implementation.

2

Plan & Strategise

We’ll develop a comprehensive change management plan and strategy. This involves outlining the steps and timelines for implementation. We'll also take care of strategic planning which involves assessing risks, identifying resources, and establishing metrics for measuring progress and success. By developing a well-defined plan, organisations can minimise uncertainty, mitigate risks, and ensure that change initiatives are executed efficiently and effectively.

3

Change and Measure

HumanX focuses on continuously monitoring and measuring the impact of change initiatives. This involves collecting data, tracking key performance indicators, and evaluating the effectiveness of change strategies and interventions. By measuring progress against established goals and objectives, organisations can identify areas for improvement, celebrate successes, and make informed decisions about future changes. Additionally, ongoing measurement and evaluation help ensure accountability and provide valuable insights for refining and optimising change management practices in the future.

Change management strategy

HumanX focuses on continuously monitoring and measuring the impact of change initiatives. This involves collecting data, tracking key performance indicators, and evaluating the effectiveness of change strategies and interventions. By measuring progress against established goals and objectives, organisations can identify areas for improvement, celebrate successes, and make informed decisions about future changes. Additionally, ongoing measurement and evaluation help ensure accountability and provide valuable insights for refining and optimising change management practices in the future.

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Our HR is too Toby-from-the-office

Everyone has strengths, both as professionals and as people. There are many situations in which using an external HR consultant is a more effective option.

Ultimately, HR can be a tricky position to hold in an organisation; striking the balance between employee-support and communicating the company’s message; empathy versus becoming an agony aunt; being the champion of culture whilst also being the person managing risk.

Bringing in HumanX to support your team means that everyone can play to their strengths. Our experts can create space for critical conversations, feedback honestly, without agenda, and help leaders make decisions based on real information. We can support Toby with performance management plans and work to achieve company goals together.

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Our HR department needs support

Modern HR leaders require skills in project management, business strategy, commercial awareness, coaching, talent management, compliance and workplace relations, remuneration, learning and development, and of course recruitment.

Outsourced HR experts can support the internal team without the distractions of politics, everyday requests and growing to do lists. Able to operate as an independent squad with a single focus or integrate into the team and fly alongside the existing HR managers to lead and deliver on projects, new initiatives or help cope with capacity.

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Need to get more out of the experts you already have

For business leaders who are craving space – both time and brain-space - a great HR team will understand that it is their job to enable people to do their best work. Choosing the right talent (or inviting the right talent to choose your business), designing a best-in-class learning and development program, and ensuring that your remuneration strategy is on point will help.

The gamechanger: coaching your leaders. This is the space where humans will grow, engage, and find their superpowers. Coaching is a skill in itself, it’s not every leader’s natural state. Great HR professionals have been equipped with coaching skills and understand that coaching is an ego-less journey that is critical to developing exceptional leaders. Structured coaching programs are a brilliant extra, but coaching in the workflow, and in day-to-day interactions between HR and leaders is a valuable must-have.

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My team tells me that communication needs improvement

If your team is feeding back to you that communication in the organisation needs improvement, they’re trying to tell you (without risking their jobs) that your communication needs improvement. Whether this is your communication directly, or as a leadership team, or simply internal systems and processes are not effective at allowing the flow of information, we can help.

Bringing external HR experts into a situation like this is efficient; we are able to zoom out and diagnose issues and challenges - from communication that may be causing frustration and high employee turnover to the root cause of disengagement. Better than that, we will also work with your organisation to develop the HR function to resolve any concerns, improve processes and mature the company’s approach to your people.

Ready to lead your team through successful change?

Drive your organisation's growth forward with HumanX change management consulting. Our change management consultants equip leaders with the tools and strategies needed to navigate transformation with confidence. HumanX also provides HR consultants, workplace culture and HR strategy to unlock your team's full potential, contact us now to get started.

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Change is tricky for individuals to deal with and change is hard to bring about in the workplace. Work with specialist HR change management consultants to turn the tide in your workplace and achieve the goals of your transformation.

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