Outsourced HR

Change Management Services

Outsourced HR

HumanX is an award-winning Outsourced HR agency that delivers results. We design Outsourced HR solutions based on trusted frameworks and class leading industry experience. A perfect blend of strategic and tactical HR solutions that will elevate the human experience in your workplace.

A team of outsourced HR experts that challenge you to grow

Organisations are getting creative and often existential when naming their HR function, trying to re-brand or better define human resources. Progressive business leaders are re-thinking HR to move away from the humans-as-resources model, to a human-centric model.

We challenge that again: HR today is about curating the experience of work for humans, designing work to allow humans to live and grow and achieve in an organisational ecosystem that minimises tensions and optimises employee engagement.

HumanX will challenge the way organisations think about their teams and how they can be lead, supported and nurtured.

Outsourced HR

No matter your HR needs - we've got you covered

Discover our full service offerings in the area of

Outsourced HR


HR Strategy

For organisations of all sizes, an effective HR strategy will create value. It will provide confidence and a united mission. HR strategy planning facilitates effective decision making and supports the human-first future of the organisation. We work with companies to blueprint a specific HR project, like the employee lifecycle; talent retention; or a restructure.

Employee Engagement

From diagnosing symptoms of poor engagement, to designing and deploying an engagement strategy; HumanX’s HR consultants can help. With so many moving parts, developing a sound employee engagement strategy can be tricky. With more than a few tricks up our sleeve, we have a knack for authentically boosting employee commitment and understanding.

Employee Retention

Employees have never felt so free to demand something else, somewhere else. This has created an environment of uncertainty for employers looking to retain motivated staff. We encourage businesses to take strategic and bold actions to ensure employees remain motivated, focused and appreciated. We change the game when it comes to retaining staff.

Employee Value Proposition

Building a strategic, attractive Employee Value Proposition can be the first step towards talent, retention and growth. An EPV is about internal branding, morale and culture as well as benefits, market positioning and leadership. A great EVP should take your commitment to your employees and amplify it.

Organisation Design

Here at HumanX HR, we understand the many moving parts of good organisation design. We’ll help you to align seamlessly at the leadership level before helping you spot the gaps in your current approach. Working with you to design an organisation framework that fits your needs, HumanX HR can assist you in bringing every element to life.

Workplace Culture

Workplace culture is the unique personality of your organisation. It encompasses the values, behaviours, and interactions that define your work environment. It’s often referred to as ‘the way things are done around here’. Just as every workplace is distinct, so is its culture. Some workplaces focus on collaboration and team spirit, while others may emphasise individual contributions. As workplace culture experts, we understand that the essence of workplace culture isn't just about what it is, but also about how to shape and optimise it to align with your organisations' vision, mission and goals. Our role is to assist you in measuring, monitoring, and transforming your workplace culture.

Performance Management

People are the pillars of a workplace – and it’s imperative they are treated as such. We never recommend a one-size-fits-all approach, because every organisational structure is unique. A supportive performance management framework should continuously support the individual and organisation. It helps to foster positive relationships, trust and build positive working environments.


Redundancy can be a maze; of legalities and requirements, but also of stress and emotion and change. The team at HumanX HR are experienced specialists. Not only does this mean that we’ve supported many companies and their people through the restructure and redundancy process many times before, we also bring our own values to every sensitive situation.


Exiting an employee can be a vital part of change and progression. But it is also a burden and takes a toll if shouldered alone. HumanX’s workplace termination consultants help to promote stability and sound decision making. Our experts develop confidence in leaders, decision makers and all the way through your teams, protecting workplace morale and advocating communication.

Workplace Disputes

Making workplace dispute resolution simple - and positive.

Workplace Mediators

HumanX HR’s team of mediators bring our human-first values into every situation. We are dedicated to promoting fairness and respect and confidentiality. Workplace mediation is never about finding fault – mediation is about communication. The mediation process is designed to help parties find common ground, share perspectives and agree a way forward.

HR Audit

A HumanX HR audit is designed to explore existing HR effectiveness and current state, and reduce the risk for your business by shining a light on what you don’t know. Working to your strengths and weaknesses, we’ll assess and address the gaps in your business, and give you the tools to make change and move forward.

HR Compliance

HR compliance isn’t just a bit of admin that comes around every year. It is vital to keeping your company running and every individual safe. It’s really not an area of expertise you should skimp on. Bring in an experienced professional when it’s most important. Work with HumanX HR compliance teams to shine a light on what you weren’t aware of and protect what’s most important.

HR Policies

Contemporary HR policies should reflect the tone of your organisation and culture. Beautifully designed and easy to navigate, our philosophy to HR policies is that they should be more than enforceable documents. They should be living and breathing documents guiding humans in the workplace.

Performance Appraisals

Performance appraisals are not a silver bullet to managing talent in your organisation. They are one tool in the talent toolkit that is required to take a holistic approach to talent management. Performance appraisal focuses on a clear and meaningful evaluation of an employee’s performance. HumanX will support you in rallying an innovative approach that gets results.

Executive Coaching

Inspiring, effective business leaders are the spearhead of any modern workplace. They will shape and motivate the working environment around them, impacting every individual in the organisation. Executive coaching builds the skills and characteristics needed for new and emerging leaders. Start your executive coaching journey with HumanX

Team Coaching

To take your business to the next level, or to iron out some problems, team coaching or team building training allows you to get the most out of the people that power your workplace. Show your investment and commitment and reap the incredible rewards in return, starting with tailor-made team coaching from HumanX.

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Our core values drive everything we do

It is essential that an outsourced HR team integrates into the culture, structure and workflow of your business. Just like finding and selecting the talent that suits your business, finding and selecting the right human resources partner is critical to success. Our team are experienced outsourced HR experts, so we know that the best relationships have a shared understanding of the organisation, culture, values and leadership personality.

Shaping positive spaces


Let’s talk

To get started, get in touch and have a chat with one of our experts. We can have an initial conversation around which areas we can support or what challenges your business is currently facing. Throughout this conversation it’s great to get to know your values; we’d love to tell you about ours, too.


HR audit or diagnostics

You may not actually know exactly which services you need support with, just that there’s a lack of HR presence in your business. Or you might be looking for guidance on a specific issue, such as a workplace investigation or employee retention concerns,that’s actually a symptom of a wider HR concern. This is actually quite common, particularly with small to medium sized businesses. We can kick off with a HR audit. This can evaluate the maturity of the HR in your organisation, identify risk and provide key recommendations on making a positive impact.


Let’s work together

After some initial sessions, our partners will know what HumanX are capable of and the benefits and insights we can bring to your operation. Together, we will have determined if we are working together as an outsourced HR department, on a project, or on an ongoing consultancy basis to support your existing team. Naturally, these relationships all look a little different, but we will both know our roles and share a common goal - whether that’s modernising your approach to performance management, navigating a tricky time like an investigation or working together to manage an organisational restructure with a mission of consciously curating culture and improving engagement or employee relations.

Do you recognise your company in any of these scenarios?

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Our HR is too Toby-from-the-office

Everyone has strengths, both as professionals and as people. There are many situations in which using an external HR consultant is a more effective option.

Ultimately, HR can be a tricky position to hold in an organisation; striking the balance between employee-support and communicating the company’s message; empathy versus becoming an agony aunt; being the champion of culture whilst also being the person managing risk.

Bringing in HumanX to support your team means that everyone can play to their strengths. Our experts can create space for critical conversations, feedback honestly, without agenda, and help leaders make decisions based on real information. We can support Toby with performance management plans and work to achieve company goals together.

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Our HR department needs support

Modern HR leaders require skills in project management, business strategy, commercial awareness, coaching, talent management, compliance and workplace relations, remuneration, learning and development, and of course recruitment.

Outsourced HR experts can support the internal team without the distractions of politics, everyday requests and growing to do lists. Able to operate as an independent squad with a single focus or integrate into the team and fly alongside the existing HR managers to lead and deliver on projects, new initiatives or help cope with capacity.

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Need to get more out of the experts you already have

For business leaders who are craving space – both time and brain-space - a great HR team will understand that it is their job to enable people to do their best work. Choosing the right talent (or inviting the right talent to choose your business), designing a best-in-class learning and development program, and ensuring that your remuneration strategy is on point will help.

The gamechanger: coaching your leaders. This is the space where humans will grow, engage, and find their superpowers. Coaching is a skill in itself, it’s not every leader’s natural state. Great HR professionals have been equipped with coaching skills and understand that coaching is an ego-less journey that is critical to developing exceptional leaders. Structured coaching programs are a brilliant extra, but coaching in the workflow, and in day-to-day interactions between HR and leaders is a valuable must-have.

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My team tells me that communication needs improvement

If your team is feeding back to you that communication in the organisation needs improvement, they’re trying to tell you (without risking their jobs) that your communication needs improvement. Whether this is your communication directly, or as a leadership team, or simply internal systems and processes are not effective at allowing the flow of information, we can help.

Bringing external HR experts into a situation like this is efficient; we are able to zoom out and diagnose issues and challenges - from communication that may be causing frustration and high employee turnover to the root cause of disengagement. Better than that, we will also work with your organisation to develop the HR function to resolve any concerns, improve processes and mature the company’s approach to your people.

Got some questions about outsourcing HR? Get some answers, here.

Is HR outsourcing an ongoing arrangement or a short-term partnership?

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Our approach to Outsourced HR is to support your company, wherever and however it needs it.  We can operate as an additional resource, or better yet, ensure you have all hands on deck for a project launch or during change within the organisation. In most instances, HR outsourcing is a longer - term engagement, simply because this is how our clients choose to operate and this is how you will enjoy the biggest cost benefits  - with ongoing access to expertise and support from experienced HR consultants. 

What does Outsourced HR include?

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If you are looking to outsource any function of your business, we know that you’re not looking for someone to just provide you with a very well thought out to-do list. If you’re looking to outsource HR, you’re looking for someone to walk the walk. To do the doing, and actually tick things off that list. 

Outsourcing HR to HumanX means you’ll have access to our experts, who will be able to advise on complex situations, guide you through major business decisions and provide direction. However, you will also be able to rely on us for the everyday HR tasks, whatever shape they may take - whether that’s new policies and procedures, appraisals or developing an employee value proposition. We would always be at the end of the phone. 

For more information specific to your organisation, get in touch with our team who will be happy to talk in more detail.

Navigating Sensitive Situations

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Terminations and disciplinary procedures require careful handling to maintain professionalism and compliance with legal regulations. Our HR experts offer compassionate support and practical guidance throughout these processes. From developing termination procedures to conducting exit interviews, we ensure that departing employees are treated with respect and that your business remains legally compliant. Additionally, we provide assistance in managing underperformance, including documenting concerns, implementing improvement plans, and guiding you through disciplinary actions when necessary.

What size of businesses are suitable for HR Outsourcing?

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HR outsourcing is suitable for businesses of all sizes, because it is so flexible. Larger organisations typically have dedicated in-house HR team members that we are able to support or work alongside. It is also very common to outsource specific HR functions or situations that may require previous experience or expertise - for example, workplace investigations, terminations or major change in the organisation. 

For smaller businesses, we’re able to act as business partners and HR consultants, helping to mature the HR function and develop the company or navigate growth, all whilst taking care of the day-to-day human resources. 

Whatever your size or situation, get in touch to tell us what you’re looking for, and HumanX will tell you how we can help.

Building a Strong HR Foundation

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A solid HR foundation is crucial for the long-term success of your business. Our comprehensive training programs cover essential HR topics such as employment law, performance management, and team dynamics. By equipping your team with the necessary knowledge and skills, we empower them to handle HR challenges effectively. Additionally, our HR health checks assess your current practices and identify areas for improvement, ensuring that your business operates smoothly and in compliance with regulations. With our support, you can focus on nurturing a positive work environment and achieving your business objectives.

Does the HumanX team work at their clients' offices or site?

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Absolutely we can! Our services can be delivered virtually or in - person at your office. It is up to you how you decide to engage us. Wherever possible, we’d love to show our faces around your office, it’s great for transparency, communication our relationship with you - and to let your teams get to know us too. Depending on our arrangement, your Outsourced HR team members could have regular, scheduled days to work from your office location.

Our Clients say it best

"The depth of experience that the team bring to our design practice is invaluable. Supporting us in various HR workflows, but most importantly in strategic thinking that HumanX lean into has allowed a wonderful evolution on how we do business today. Highly recommend!"

Amie Frankel
Alexander & Co

"The team at HumanX HR have been absolutely invaluable in supporting City Recital Hall's business and people. They bring deep knowledge to their work matched by warmth, humour and insight. Highly recommend HumanX for outsourced HR services, they're the best at what they do!"

Justin Boschetti
Chief Executive Officer
City Recital Hall

"The guys at HumanX are amazing and I recommend them without question. HumanX manage our entire HR function and they've helped us navigate loads of challenging issues and have delivered incredible results for our business. Thanks team!"

Matt Wood
Chief Executive Officer

"I was impressed with HumanX's outsourced HR services. Their team was knowledgeable and tailored their approach to our needs, significantly improving our HR processes. Highly recommend for any business seeking expert HR support."

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Sofia Martinez
Blackdrop Co
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Level up the human experience in your workplace by delivering initiatives and HR strategies that engage and excite real humans.

Explore all our services

HR Consulting

With our HR agency, boost your internal capability and see better results in less time. Engage a consultant or team to drive and lead HR initiatives that lead to incredible company-wide results. We can develop or pick up HR projects that you just can’t get traction with or assist with a particular isolated problem.

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HR Foundations

How can you expect to build a solid team without solid foundations? Here at HumanX, we know your eyes are set to the future with plans for growth and projects on the horizon, but you can’t get there if your people aren’t with you and you aren’t protected. Work with HumanX to develop functional processes, reliable boundaries and compliances that set your company up for future success and solid HR foundations.

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Learning & Development

Create a culture of progression, drive employee buy-in and enjoy all the benefits that go with it when you build an employee learning and development program that suits your business. Investing in L&D contributes to better organisational performance. Engaged employees are more productive, innovative, and adaptable, leading to improved business outcomes, increased revenue, and a competitive advantage in the market.

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Workplace Investigations

We are a leading provider of independent, impartial and fair workplace investigation services to organisations dealing with allegations of inappropriate behaviour at work. Most internal teams do not have the experience, capacity or resources to properly investigate workplace complaints without any perceived bias. Outsourcing workplace investigations to an independent firm is a cost-effective and practical method that will help you ensure compliance with legal and regulatory frameworks.

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Employee Relations

Your people are your power and your relationships are what connect you. Creating a strong framework for your employee relations can protect your business when you need it most – and when you least expect it. Our employee relations consultants are qualified and bring a human-centric approach to workplace investigations, mediations, disciplinary matters, terminations and other disputes.

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