Employee Engagement
From diagnosing symptoms of poor engagement, to designing and deploying an engagement strategy; HumanX’s HR consultants can help. With so many moving parts, developing a sound employee engagement strategy can be tricky. With more than a few tricks up our sleeve, we have a knack for authentically boosting employee commitment and understanding.
Building employee engagement strategies that help you access and activate enthusiasm to benefit your company.
The path of ‘why’ for employee engagement is well trodden. Employee engagement makes space for better profitability and productivity, more sales and a higher rate of customer or client satisfaction and loyalty. It also boosts employee retention and satisfaction, leading to a more efficient workplace on every front.
But that’s not our ‘why’. Engaging employees isn’t an outcome - it’s a journey. The objective? To curate a meaningful, impactful employee experience at work. It’s your employees choice to engage. Make them an offer they can’t refuse.
In a bid to foster these brilliant outcomes, employee engagement should be weaved into every thread of your organisation. But it’s important to note that ultimately, building engagement is not a program – it’s an evolving result that requires evolving support and commitment from both ends.
That’s where HumanX HR comes in. With so many moving parts, developing a sound employee engagement strategy can be tricky. With more than a few tricks up our sleeve, we have a knack for authentically boosting employee commitment and understanding. With a passion for sparking joy in your workplace, HumanX HR is ready to reshape culture to re-engage your humans.
Let's talk
Research suggests that more than half the workforce are disengaged.
Engagement as an outcome or a KPI feels outdated, especially in the era of ‘quiet quitting’. But what does it really mean? Connection. Intentionally building a healthy, respectful and two-way-street environment that benefits both the employee and the employer through quality employee relations. Activating commitment, enthusiasm, an emotional connection and accountability in our employees is one of the most seamless ways to boost your organisation’s impact in every corner.
That’s where HumanX’s employee engagement consultants can help.
*Gallup survey 2022.
How to start improving employee engagement
Let’s talk
To start with, our first discussions will be around the scope of how we can help. Many businesses first engage us with a symptom of poor employee engagement, which could be extremely high turnover or lower than average output or quality of work, or even workplace disputes.This might be showing up in a single team or company-wide. Alternatively, you may be specifically looking for us to work with you, designing and deploying an employee engagement strategy.
Qualitative and quantitative investigations
Depending on the scope of the project and what the partnership seeks to achieve, our employee engagement consultants will always spend time analysing and investigating the situation for ourselves. Every member of the team is an individual and will have their own motivations, experiences and expectations of their employer. It’s important that we spend time looking at qualitative and quantitative data. During this process, we can devise and conduct an employee engagement survey, also.
Let's start the journey
We then provide recommendations based on our findings. This will form an employee engagement strategy or framework that works for you. From fostering a culture of trust to giving your employees autonomy, analysing your communication patterns, offering learning outsourced HR team opportunities, providing a safe space to celebrate employee wins, boosting employee wellbeing and revisiting your core vision, HumanX HR will support you at every turn. The employee engagement journey is ongoing and it is iterative. Whether you need our advice from the get-go, or you’d like us to check in for ad hoc surveys and pulse checks, HumanX is the Outsourced HR team that has your back.
Doing the work to improve employee engagement is a future-proofing tactic.
Other than just wanting employees to have a great experience at work - there are a lot of benefits to improving wellbeing and powering-up motivation.
Did you know that teams with higher employee engagement saw a reduction in turnover and absenteeism and a major boost in organisational success? And not just any boost – a 23% lift in profitability, a 10% lift in customer loyalty and an 18% rise in sales productivity. The numbers speak for themselves – but why do statistics like these matter?
Well, we’re living in the midst of a completely disengaged workplace. Thanks to declining accountability and interest and the introduction of remote working, we’re seeing a downward spiral when it comes to workplaces that truly work. And while this seems like an issue that’s out of your grasp, we’re here to remind you of your power to change.
For internal HR, change from the ground up can be difficult to implement - it can seem like an impossible task. An external team can offer a set of fresh eyes and, in turn, the strategic boost your workplace needs.
Employee engagement strategies prove pivotal time and time again. Better engagement leads to greater productivity, lower absenteeism, improved retention rates, better quality work, employee innovation and initiative, better employee advocacy, a boost in sales and cost savings. For small businesses, the results are ten-fold. With a tight-knit team, it’s imperative your employees are in the game for the right reasons.
*Gallup survey 2022
What is employee engagement?
Employee engagement refers to the level of emotional connection and commitment that employees have towards their work, their colleagues, and their organisation. Highly engaged employees are enthusiastic about their tasks, they care about the company's goals, and they feel valued and motivated in their roles. They are more likely to put in extra effort, contribute creative ideas, and go beyond their basic responsibilities to help the company succeed. Employee engagement goes beyond job satisfaction; it's about having a deep sense of involvement and dedication to the workplace, which ultimately leads to increased productivity, better teamwork, and higher overall job satisfaction.
How do you identify factors that contribute to changing employee engagement?
At HumanX, we take a comprehensive approach to analysing the factors that impact employee engagement. Our methodology includes utilising data-driven techniques, gathering qualitative insights, conducting employee surveys and feedback sessions, analysing performance metrics, and engaging in one-on-one conversations to gauge employee sentiments.
We thoroughly evaluate team dynamics, manager effectiveness, and opportunities for learning and development. By scrutinising areas such as wellness support, recognition practices, company communication, and cultural shifts, we are able to gain a complete understanding of what drives employee engagement. With this approach, we can proactively identify underlying factors and collaboratively develop effective strategies to foster a highly engaged and motivated workforce.
Will HumanX work alongside our company to improve engagement after a survey?
Absolutely, HumanX is dedicated to working closely with you to enhance employee engagement. Once the survey results are collected and analysed, we don't stop there. We collaborate with you to develop tailored strategies and action plans based on the insights from the survey. Our goal is to help you create positive changes that address specific areas for improvement and capitalise on existing strengths within your organisation.
We'll partner with your teams to implement initiatives, provide guidance, and offer ongoing support as you work towards creating a more engaged and motivated workforce. Whether it's refining leadership practices, enhancing communication, fostering a better work-life balance, or any other aspect that the survey highlights, HumanX is committed to being there every step of the way to ensure the improvements are effective and sustainable.
Read more about employee engagement.
How long does it take to improve engagement within teams?
We hear this question a lot in HR and to be honest, the timeline for improving engagement within teams can vary widely based on several factors. These factors include the current state of engagement, the nature of the issues being addressed, the strategies implemented, and the level of commitment from leadership and employees. Generally, it's important to approach engagement improvement as an ongoing process rather than a quick fix. However, here's a rough breakdown of different timeframes:
Short-Term: Some immediate changes, such as improving communication or recognising employees' efforts, can lead to visible improvements in a matter of weeks to a few months.
Medium-Term: Addressing more complex issues, like team dynamics or career development, may take several months to a year to show noticeable improvements.
Long-Term: Building a sustainable culture of engagement that becomes ingrained in the company's DNA usually takes a few years of consistent effort and commitment from all levels of the organisation.
It's important to note that continuous monitoring, adjustment of strategies, and regular feedback loops are essential throughout the process. Additionally, the commitment and involvement of leadership play a critical role in determining the speed and success of engagement improvement efforts.
Our Clients say it best
"I was impressed with HumanX's outsourced HR services. Their team was knowledgeable and tailored their approach to our needs, significantly improving our HR processes. Highly recommend for any business seeking expert HR support."
Do you recognise your company in any of these scenarios?
Our HR is too Toby-from-the-office
Everyone has strengths, both as professionals and as people. There are many situations in which using an external HR consultant is a more effective option.
Ultimately, HR can be a tricky position to hold in an organisation; striking the balance between employee-support and communicating the company’s message; empathy versus becoming an agony aunt; being the champion of culture whilst also being the person managing risk.
Bringing in HumanX to support your team means that everyone can play to their strengths. Our experts can create space for critical conversations, feedback honestly, without agenda, and help leaders make decisions based on real information. We can support Toby with performance management plans and work to achieve company goals together.
Our HR department needs support
Modern HR leaders require skills in project management, business strategy, commercial awareness, coaching, talent management, compliance and workplace relations, remuneration, learning and development, and of course recruitment.
Outsourced HR experts can support the internal team without the distractions of politics, everyday requests and growing to do lists. Able to operate as an independent squad with a single focus or integrate into the team and fly alongside the existing HR managers to lead and deliver on projects, new initiatives or help cope with capacity.
Need to get more out of the experts you already have
For business leaders who are craving space – both time and brain-space - a great HR team will understand that it is their job to enable people to do their best work. Choosing the right talent (or inviting the right talent to choose your business), designing a best-in-class learning and development program, and ensuring that your remuneration strategy is on point will help.
The gamechanger: coaching your leaders. This is the space where humans will grow, engage, and find their superpowers. Coaching is a skill in itself, it’s not every leader’s natural state. Great HR professionals have been equipped with coaching skills and understand that coaching is an ego-less journey that is critical to developing exceptional leaders. Structured coaching programs are a brilliant extra, but coaching in the workflow, and in day-to-day interactions between HR and leaders is a valuable must-have.
My team tells me that communication needs improvement
If your team is feeding back to you that communication in the organisation needs improvement, they’re trying to tell you (without risking their jobs) that your communication needs improvement. Whether this is your communication directly, or as a leadership team, or simply internal systems and processes are not effective at allowing the flow of information, we can help.
Bringing external HR experts into a situation like this is efficient; we are able to zoom out and diagnose issues and challenges - from communication that may be causing frustration and high employee turnover to the root cause of disengagement. Better than that, we will also work with your organisation to develop the HR function to resolve any concerns, improve processes and mature the company’s approach to your people.
Make your company stronger. Starting with your people.
Employee engagement consultants with a passion for human-centric HR. It’s never been more important to consider your teams and the experience you’re offering. HumanX HR brings the expertise, experience, ideas and enthusiasm to really make a difference to real humans.
Whether you’re relying on software for your HR function, have dedicated in-house HR teams or are over-burdening your executives, we can develop a HR strategy that works for you. Together.
Explore all our services
Outsourced HR
HumanX is an award-winning Outsourced HR agency that delivers results. We design Outsourced HR solutions based on trusted frameworks and class leading industry experience. A perfect blend of strategic and tactical HR solutions that will elevate the human experience in your workplace.
HR Consulting
With our HR agency, boost your internal capability and see better results in less time. Engage a consultant or team to drive and lead HR initiatives that lead to incredible company-wide results. We can develop or pick up HR projects that you just can’t get traction with or assist with a particular isolated problem.
HR Foundations
How can you expect to build a solid team without solid foundations? Here at HumanX, we know your eyes are set to the future with plans for growth and projects on the horizon, but you can’t get there if your people aren’t with you and you aren’t protected. Work with HumanX to develop functional processes, reliable boundaries and compliances that set your company up for future success and solid HR foundations.
Learning & Development
Create a culture of progression, drive employee buy-in and enjoy all the benefits that go with it when you build an employee learning and development program that suits your business. Investing in L&D contributes to better organisational performance. Engaged employees are more productive, innovative, and adaptable, leading to improved business outcomes, increased revenue, and a competitive advantage in the market.
Workplace Investigations
We are a leading provider of independent, impartial and fair workplace investigation services to organisations dealing with allegations of inappropriate behaviour at work. Most internal teams do not have the experience, capacity or resources to properly investigate workplace complaints without any perceived bias. Outsourcing workplace investigations to an independent firm is a cost-effective and practical method that will help you ensure compliance with legal and regulatory frameworks.
Employee Relations
Your people are your power and your relationships are what connect you. Creating a strong framework for your employee relations can protect your business when you need it most – and when you least expect it. Our employee relations consultants are qualified and bring a human-centric approach to workplace investigations, mediations, disciplinary matters, terminations and other disputes.
