HR Consulting Services
Trusted HR Partner for Government and Public Sector
Australian based, we work closely with Local, State and Federal Government public sector clients to provide seamless and effective HR solutions.
Full service and effective HR solutions for Government and Public Sector
We specialise in providing effective HR solutions on Local, State and Federal Government levels. Our deep understanding of the unique regulatory environment and operational challenges faced by government entities allows us to deliver strategic HR services that enhance workforce productivity, ensure compliance, and improve overall efficiency.
From streamlined performance management to workplace investigations and employee engagement initiatives, we partner with you to build your human resources function, enabling you to focus on delivering exceptional public service.
- Employee retention
- Workplace investigations
- Performance management
- Change management
- Redundancy and terminations
- HR auditing, Hr policies, performance appraisal
- Learning development: team coaching and executive coaching
Get in contact with a HR Consultant
HumanX Public Sector HR Consultants
Award Winning HR Agency
HumanX HR brings a wealth of knowledge across all industries around the world, working with major councils to improve efficiency, best practice, contemporary HR practices, and adapting to the constantly changing landscapes and regulatory employee requirements. We’re trusted partners in government and public sector, so we understand that effective human resources management is crucial to a successful organisation.
When we create HR strategies, we work closely with you and your team to create a tailored and holistic approach that ensures that your HR function is not just a support service but a strategy in driving real outcomes. Our team is skilled in both private and public sector human resources consulting ensuring you are connected with only the best in the industry.
Our approach
Assessment and Strategic Planning
HumanX provides support on creating contracts, developing job descriptions, strategic HR plans and more. HumanX conducts detailed consultations with key stakeholders to understand specific needs, regulatory requirements, and operational goals. Based on this assessment, a strategic HR plan is developed, outlining customised solutions that align with the organisation’s objectives, compliance standards, and industry-specific demands.
Tailored HR solutions in Government
Our approach involves designing unique plans and strategies to suit your organisation. Whether it is a long term project, a general HR audit, organisation design or a comprehensive review of your HR strategies, HumanX can help simplify the process for you and offer clear and useful insights into your organisation.
Read more about our work here.
Ongoing Support and Optimisation
After the initial implementation, HumanX provides ongoing support to monitor the effectiveness of the HR solutions and make necessary adjustments. Regular reviews and feedback sessions are conducted to ensure the HR practices continue to meet evolving requirements in the industry. Continuous optimisation efforts help maintain compliance, improve efficiency, and drive long-term success in achieving organisational goals.
Do you recognise your company in any of these scenarios?
Our HR is too Toby-from-the-office
Everyone has strengths, both as professionals and as people. There are many situations in which using an external HR consultant is a more effective option.
Ultimately, HR can be a tricky position to hold in an organisation; striking the balance between employee-support and communicating the company’s message; empathy versus becoming an agony aunt; being the champion of culture whilst also being the person managing risk.
Bringing in HumanX to support your team means that everyone can play to their strengths. Our experts can create space for critical conversations, feedback honestly, without agenda, and help leaders make decisions based on real information. We can support Toby with performance management plans and work to achieve company goals together.
Our HR department needs support
Modern HR leaders require skills in project management, business strategy, commercial awareness, coaching, talent management, compliance and workplace relations, remuneration, learning and development, and of course recruitment.
Outsourced HR experts can support the internal team without the distractions of politics, everyday requests and growing to do lists. Able to operate as an independent squad with a single focus or integrate into the team and fly alongside the existing HR managers to lead and deliver on projects, new initiatives or help cope with capacity.
Need to get more out of the experts you already have
For business leaders who are craving space – both time and brain-space - a great HR team will understand that it is their job to enable people to do their best work. Choosing the right talent (or inviting the right talent to choose your business), designing a best-in-class learning and development program, and ensuring that your remuneration strategy is on point will help.
The gamechanger: coaching your leaders. This is the space where humans will grow, engage, and find their superpowers. Coaching is a skill in itself, it’s not every leader’s natural state. Great HR professionals have been equipped with coaching skills and understand that coaching is an ego-less journey that is critical to developing exceptional leaders. Structured coaching programs are a brilliant extra, but coaching in the workflow, and in day-to-day interactions between HR and leaders is a valuable must-have.
My team tells me that communication needs improvement
If your team is feeding back to you that communication in the organisation needs improvement, they’re trying to tell you (without risking their jobs) that your communication needs improvement. Whether this is your communication directly, or as a leadership team, or simply internal systems and processes are not effective at allowing the flow of information, we can help.
Bringing external HR experts into a situation like this is efficient; we are able to zoom out and diagnose issues and challenges - from communication that may be causing frustration and high employee turnover to the root cause of disengagement. Better than that, we will also work with your organisation to develop the HR function to resolve any concerns, improve processes and mature the company’s approach to your people.
When is the right time to consider working with an employee retention consultant?
There is no “right” or wrong time to consider working with HR experts or rethinking your employee retention strategy. Often, HumanX are contacted by organisations who have experienced a higher than average turnover or the business is being negatively impacted by issues associated with retention, for example, high recruitment costs and long searching periods, growing dissatisfaction or low morale amongst employees.
However, sometimes there can be a catalyst event that requires a company to seek help from employee retention consultants. This could be an investigation or a toxic manager that has caused conflict in the workplace. Also, it could be external pressures, including talent poaching by competitors or better employee value propositions available in the market.
Establishing and implementing an employee retention strategy will take time to get right. Naturally, it will also take time for the initiatives or changes to resonate with your teams. Therefore, it’s recommended that you consult HR experts as soon as possible to minimise employee departures and their negative impact on your company and your people.
How do HR policies help shape an organisation?
The humble HR policy should not be overlooked. They set the tone to new employees, becoming a method for communicating values, expectations and culture within an organisation. Reading through certain HR policies will be a major part of a new employee's onboarding schedule - so these documents are building that first impression.
Out of the gate, HR policies and procedures set out expectations and demonstrate transparency between employee and employer. They set out the lines of communication and create much-needed boundaries for everyone within the organisation. This is important because it helps people feel secure within their workplace.
Moreover, people within your business should also be able to see their own values to work reflected in the documentation. This is why it’s good to review and revise HR policies and procedures on a regular basis - to showcase to your team an attitude of ongoing development and growth.
How much does a workplace investigation cost?
It depends. There are many factors that influence the cost of the workplace investigation. For instance, the type and nature of the allegations, number of parties involved and quantum of evidence to be collected and analysed.
Just like any service in the market, you get what you pay for. An outsourced agency with highly experienced practitioners and robust processes and techniques will charge more than a contractor fumbling their way through a process that could leave you with wide ranging ramifications.
This is not a risk worth taking and cost should not be the most important factor when selecting a provider to conduct your workplace investigation.
The potential cost of a poorly handled investigation far outweighs the cost of an investigation conducted properly and thoroughly.
We are constantly engaged to conduct investigations that were performed unsuccessfully in the first place by inexperienced providers.
Is Outsourced HR suitable for a business of any size?
Yes! One of the most common questions that we are asked is "how many employees should I have before I bring HR into my business?" There is no right answer here, but we know the right questions to ask. HumanX supports teams that are large (1,000+ humans), small (less than 15) and scaling. Our bespoke outsourced HR models put together the right mix of skills and experience for your team.
HR Consulting for Government Solutions
Simplify your HR processes, and connect your Local, State or Federal Government body to effective and strategic HR solutions today.
Explore all our services
Outsourced HR
HumanX is an award-winning Outsourced HR agency that delivers results. We design Outsourced HR solutions based on trusted frameworks and class leading industry experience. A perfect blend of strategic and tactical HR solutions that will elevate the human experience in your workplace.
HR Consulting
With our HR agency, boost your internal capability and see better results in less time. Engage a consultant or team to drive and lead HR initiatives that lead to incredible company-wide results. We can develop or pick up HR projects that you just can’t get traction with or assist with a particular isolated problem.
HR Foundations
How can you expect to build a solid team without solid foundations? Here at HumanX, we know your eyes are set to the future with plans for growth and projects on the horizon, but you can’t get there if your people aren’t with you and you aren’t protected. Work with HumanX to develop functional processes, reliable boundaries and compliances that set your company up for future success and solid HR foundations.
Learning & Development
Create a culture of progression, drive employee buy-in and enjoy all the benefits that go with it when you build an employee learning and development program that suits your business. Investing in L&D contributes to better organisational performance. Engaged employees are more productive, innovative, and adaptable, leading to improved business outcomes, increased revenue, and a competitive advantage in the market.
Workplace Investigations
We are a leading provider of independent, impartial and fair workplace investigation services to organisations dealing with allegations of inappropriate behaviour at work. Most internal teams do not have the experience, capacity or resources to properly investigate workplace complaints without any perceived bias. Outsourcing workplace investigations to an independent firm is a cost-effective and practical method that will help you ensure compliance with legal and regulatory frameworks.
Employee Relations
Your people are your power and your relationships are what connect you. Creating a strong framework for your employee relations can protect your business when you need it most – and when you least expect it. Our employee relations consultants are qualified and bring a human-centric approach to workplace investigations, mediations, disciplinary matters, terminations and other disputes.
