Outsourcing HR sets business up for their next phase of success
Few and Far are a Sydney-based business that offers bespoke event styling and design services. Since its founding in 2015, the business has grown significantly, expanding its team and its services. Few and Far have a very clear ethos and identify. They are champions of slow, considerate purchasing.
The Challenge
The founders of Few and Far are hands-on within their company, however, since expansion and growth within the teams, both are spending more time on HR tasks than the creative work they love. Few and Far had reached the point of so many small businesses, wherein they required HR transformation and oversight, but lacked the resources internally. It was also imperative to the founders of Few and Far that they did not lose their identity along the way.
Furthermore, their business experiences a lot of seasonality. Few and Far must be effectively managing their internal resources and employees at all times for the business to be successful, but were not confident in their procedures.
Our Solution
HR Policies
Getting started, it was clear that all HR policies and procedures needed to be reviewed. Our team audited existing documentation and then updated them, ensuring that they were fit for purpose, suiting the style of employees and relationships that Few and Far operate. Moreover, we also ensured that they were compliant and adhered to all legislative requirements.
Outsourced HR
HumanX works alongside Few and Far as their ongoing HR agency. We support the team by taking on the core HR responsibilities. As experts, we know that not every Outsourced HR engagement is the same. We have integrated with the team at Few and Far to fulfil the roles most needed, rather than having a one-size-fits-all arrangement.
Retention & Benefits
HumanX worked with Few and Far to identify what would make a difference to employees, particularly in the small business space. This had to be managed alongside what was realistic for the company to provide on an ongoing basis. Few and Far are now able to provide a benefits package, including health insurance and retirement savings plans.
The Results
The impact of outsourcing HR to HumanX was almost immediate. Jessica and Sarah were able to spend more time on the creative aspects of their business, while HumanX took care of their HR needs. Setting up this partnership has removed the stress and additional workloads from Jessica and Sarah, allowing them to lead their company, focusing on developing the vision of the business. With HumanX there to support them, both founders are more confident with their decision-making and relaxed knowing experts are at-hand.
The HR function is now robust and protects the company. It has set boundaries for the team, installing confidence within the workplace. As a result of the HR policies, Few and Far’s HR function is now equipped to support any plans for growth and development that they may have, but also they are able to scale and effectively manage the seasonality of their business.
Developing a benefits package for full time employees has increased employee satisfaction and driven retention. Employees feel valued and cared for, which aligns with Few and Far’s brand identity. The authenticity of this employee value proposition is fuelling employee buy-in as well as attracting top-talent in the industry.
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